After Sales

Time for a service?

What are the advantages of RIXEN Original Spare Parts

Produktion 2019-11 (23)

Order with QR Code: How does it work?

Ordering spare parts has never been easier! Scan the QR code with your smartphone and be conveniently redirected to the required item in our webshop. 

Our Service Packages

Technical trainings

Basic Training – 2 Days:

Advanced Training – 3 Days

Tech Tips

We regularly create videos with technical tips to give you advice for a smooth operation in your cable park. Don’t miss a video – Subscribe to our YouTube channel or follow us on Facebook and Instagram.

Here for you 7 days a week!

Our chief of service Lars Barbosa has been working in the industry for over 30 years. Starting as an operator, he has travelled the world as a technician for RIXEN and has installed over 40 cableways. Most recently, he worked for 10 years as a cable park owner in France.

“We want to develop our existing service concept and add new components. Service work has grown steadily in recent years. However, our service needs to be better organised and more focused on customer needs. The aim is to reduce costs while increasing quality and creating a win-win situation for cable owners and the manufacturer. Of course, the service is not free and it costs something, but at the same time you save money elsewhere. But overall the benefits are simply greater for both sides,” says Lars.

Do you need technical support or do you have questions about our spare parts? Would you like to make an appointment for maintenance service or operator training?

Contact our service team directly:

Phone: +49 8131-33569-7100


Or send us an email

Success Stories

Water ski and wakeboard cableways all over the world tell their stories here. Discover which customers have already placed their trust in us and have been successful with it - in some cases several times over. Get first-hand insights into why our customers built the facilities, why RIXEN is a key element in their implementation, and learn how the customers' different visions were set up for success right from the start.